1431 A/C & Heating - Round Rock, Texas

John Welsh

Excellent work. Mike arrived on time…very professional and completed the work quickly. Very fair price. Went out of his way to save us money. Advised us against costly services that other vendors were trying to sell us.

Rebecca Sembrano

I had a complete new AC and heating system replaced. It was time for that to happen. I kept putting it off due to the expense I was going to have to put out. I got several quotes from different outfits from this area. I went with Mike's AC & Heating. His price was reasonable and affordable for me.
I made a wise decision . Mike finished the job in about 6 hours. He had to climb upstairs many times to get to the furnace. He never let up and never looked out of energy. He wasted no time throughout the day during the work.
He took the time to stop and explain what he was doing. He was polite, patient, and friendly. I would hire him again.

Robert Fields

I first called out Mike and 1431 AC in 2006 and have been using him ever since. Not only does he know how to get your systems to work right the first time, but he is extremely fair, honest, and reasonable with his service and pricing. Today, the air handler he replaced for me would have cost me several thousands more with another company. He only fixes what is needed. On a few occasions talked me out of spending more on items I thought I might need replaced and he told me it was not necessary. He could have easily made a lot more money, but since he shoots straight, he advised me otherwise. If you are looking for a straight shooter who is extremely fair and well priced, I cannot recommend anyone higher than 1431 AC and Mike.

Heather Heron

I have had nothing but a great experience working with Mike. You can really see how much pride he takes in his work and care for the customer. He really went the extra mile with me and his attention to detail was amazing. He will have my business indefinitely! Thanks Mike!!

Josh B

Can't stress enough how awesome Mike is. He's very patient and goes out of his way to help. We've been using him for the past couple of years and he's done an awesome job every time.

If you want a straight-shooter who knows his stuff and won't lead you astray, Mike is it. Even if he's busy and can't get to you right away, he is worth the wait; trust me!

Christian Villanueva

I called a few different places and Mike was the only one who answered and could come out same day. He came out and addressed the issue quickly even with the limited information I was able to give. He charged a very fair price and was in and out in less than an hour. Very pleased with the service and Mike was a very nice guy as well.

Amin Chandwani

less than 2 years old central heating system stopped heating. I searched for reliable and reasonable technician. Called about 8-10 different places and finally decided to schedule time with Mike based on stellar reviews. He quoted most reasonable diagnosis cost.

He was right on time, and within 15 minutes was able to detect the problem and fix it. He took his time to explain the issue and I could tell that he knows the AC & heating systems inside out.

He's very friendly and pleasant and you can just feel that he's an honest and upfront man. I highly recommend him and I would definitely call him for all AC & heating matters in future.

[Updated]: I am updating the review based on the further experience. In less than 2 weeks after the repairs, the heater stopped working. My tenant followed the steps Mike had told but no fix. I called him multiple times. He finally responded on Dec 18th and went for repairs the next day. He called after the trip that he had thought about the problem quite a bit and only thing he could figure out was that the pipe for the gas flow was too restricted. He claimed that he widened the restricted pipe with the screw driver and now that should fix the problem. He then asked me to pay $30 for the trip. I politely said that it should be free because the repair didn't work the first time and problem returned in less than 2 weeks. He sarcastically said, "oh well I guess anything to keep the customer happy" and literally hung up on me. I found it quite unprofessional but decided not to do anything and even leave my 5-star review as is.

The next day, the heater wasn't working again. I called Mike at least 5 times and left multiple messages. In one of the message, I asked very clearly that I wasn't asking him to check it out again but at least let me know if he could think of any other fix. He never responded!! That is not good service especially when you assured the customer at the time of taking the payment that you stand behind your work!

I found another repair person from the furnace manufacture's website (free plug: Felix's Heating and Cooling services, LLC). I called them on Dec 21st. On the day of repair, it took him literally 5 minutes to detect the "real" problem. One of the Flame roll out sensor was faulty. He by-passed sensor that day because he had to order the part from manufacturer and it was day before Christmas weekend, ordered the part from manufacturer (since it was under the warranty), went back to the property on Dec 27th and fixed the problem "permanently". And his total charge was about the same as Mike's!

I strongly resist writing bad reviews for business because I know how it could hurt them sometimes unjustly. But in that case, I had to bump off 3 starts; one star for not being able to find the problem in two trips despite claiming 26+ years of experience and two stars for not standing behind your work!

Jeffrey Lovell

Mike very worked hard, in extremely high temperatures outside, to analysis the issues with our Goodman AC unit. He didn't stop until both of our systems were pumping cold air again. We really appreciated his expertise and persistence when working on our systems and when he talked to the Goodman Company. We have been with him for almost three years and we would highly recommend him. Thanks for sweating it out for us so that we could stay cool!