Holiday Inn Pewaukee-Milwaukee West, an IHG Hotel - Pewaukee, Wisconsin

Assistenza Doss

Buon posto, pulito. C'e' un buon bar, un'area fitness. Buona la posizione. A fianco c'è un buon ristorante.

vittorio trivellini

Hotel pulito. Camere ampie e confortevoli. Palestra e piscina buone. Personale educato.

Jose Velasquez

It was one of the best Holiday Inn I have ever stayed at. When you walk into the lobby, it looks like you time travel to an old western place. The staff is amazing, and the location is wonderful. Great Restaurants are at walking distance and with awesome food.

I can keep going on and on, but trust me that you have to stop by and give this place a chance.

Diane Kennedy

Rude front desk. Entry tiles are a tripping hazard due to wear (I use a cane). Mattresses are OLD.

Beautiful lobby. This building was designed by Frank Lloyd Wright, and they've done a nice job maintaining his style.

It's adjacent to Thunder Bay Grill via a covered walk to their patio. Convenient. Good parking.

Stephanie Lee

Wonderful hotel -- love the Frank Lloyd Wright influence. Very well maintained and clean (although there was a small blood stain on the pillow when we got into our room). The pool and hot tub are big for a hotel (was able to swim laps) and the fitness center is well equipped and roomy. No free breakfast but the hotel is in walking distance from a couple restaurants (including The Machine Shed, which is delicious). Would definitely stay here again.

Jadon Solis

I was here for work. I first want to give the pros of this place. This place was very clean and the rooms also smelt good. It didn’t smell like your typical restaurant. They also had a bar inside the lobby which had friendly staff. The front desk/room service was also very nice.

There were two restaurants within walking distance which were very good. I really liked the Thunder Bay Grille. I had the bison burger and fries, which were very good. I also got the French onion soup that was also good. I went to the machine shed and they also had very good food.

The room I loved the bathroom and for the most part the sleeping area. I did not like the night stands as they had a glass pane on them. BE VERY CAREFUL WHAT YOU PUT ON IT. I had my Yeti water bottle on it and when I woke up I went to drink from it. While going to grab it, it tipped over and struck the glass apparently just right for it to break. I cleaned it up and told the front desk about it.

This piece costed $150 towards my card. I get that things need to be paid and I guess I shouldn’t have my water bottle on this, but I still can’t understand why they would put glass on a night stand? Especially because I’m sure I’m not the only person to bring drinks and place them on this stand. Maybe I’m just salty on the price of the glass, but other than that I did have a good visit.

DAVID MILLER

Very nice rooms and very helpful staff. Full desk for easy work from the room and the shower is amazing with double shower heads.

The LL has the conference rooms and breakfast area.

Niko Salgado

UPDATE: 1-8-23
Management did reach out and provided some perks to correct the experience. I was able to enjoy the pool at the times open and I always base my most recent review on how things are handled, rather than how a negative feeling impacted me, as everything is situational.

Thank you for the adjustment and I will strongly consider staying here again in the future.

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I was having a peaceful stay and after working 2 full long days, I wanted to relax at the pool until it closed as posted on the door at 9:30 pm, photo attached. I had just stepped in the pool to ease myself in at 9 pm, when the front desk person walks in, stares at me then approached me sticking his thumb motioning to leave. I did not respond immediately and he followed up with a verbal "it's closed." - I responded with, "the sign on the door says 9:30"

He responded quickly with, "nope, it's 9" and proceeds to shut off the hot tub and started turning off the lights. I cooperated and returned to my room.

Hospitality was not present with this interaction and I know he's not had an easy night when I checked in and maybe suggests a similar night when he acts like a bouncer to kick me out of the pool area.

If in fact it is supposed to close at 9, they should put a sign up. Much like other signs that are taped to the door the I've seen.

Customers should not be treated this way and more training is required for this person to have better hospitality communication. Be better.