Providence Saint Joseph Medical Center - Burbank, California

Chiara Sofia Milana

Bravi

Boris Arutyunyan

My brother was taking to hospital for hip replacement ( he failed and broke his hip). The surgery was unprofessional and very bad. Within 3 weeks he had twice hip dislocation and three surgeries including blood clots Next day after third surgery I got a call from social worker ( her name was Michelle) and she said your brother is discharged . I was shocked- my brother was in pain and the most important the clots were not completely cleared. I requested to keep him in hospital. She told me -quote : from now , you are going to pay for him staying here because his insurance doesn’t cover it. Next morning my brother had severe blood infection that cost a convulsion and sepsis. By God’s grace he survived. My dear Californian fellows- the most corrupted fields are : hospitals. It’s all about money!!!! Money and nothing but money!!

Lauren Leibowitz

Checked into ER & stayed the night for an appendectomy. I have no complaints about this place. Wait times weren’t as bad as I expected, especially because staff was so communicative. Every employee I was helped by was so kind, organized, and competent. I’ve never been in the hospital or had surgery before and I can genuinely say I was completely calm the entire time because everyone was so good at their job. Lindsay, Lorraine, Adam, my surgical team, and other various nurses whose names are escaping me were amazing. The facility seemed clean and well equipped. I can’t say enough good things about my experience and I’m very grateful this place is so close to home should I (hopefully never) need it again!

Katherine McAninch

Dear Staff of Providence St. Joseph Medical Center,

On behalf of the McAninch family, I wanted to extend our deepest gratitude to each and every one of you for the incredible care and compassion you provided to our beloved brother Michael, his wife, and daughter during their recent stay at your hospital.

In particular, we would like to express our sincerest appreciation to the nurses at hospice and Dr. Chu who tended to Michael's needs with such empathy and expertise. Your dedication to ensuring his comfort and well-being did not go unnoticed, and we are immensely grateful for the kindness and support you offered to both him and our family during this difficult time.

Additionally, we would like to extend a special thank you to Matthew, the social worker for the Hospice floor. Your guidance and assistance were invaluable in navigating the complexities of Michael's care, and your unwavering commitment to providing emotional support to our family did not go unnoticed.

Throughout their stay, your team demonstrated the utmost professionalism, empathy, and genuine concern for Michael's comfort and dignity. Your collective efforts made a profound difference in the lives of our family, and we will forever be grateful for the care and attention you provided.

Please accept our heartfelt thanks for your exceptional service and dedication to your patients. Your tireless efforts do not go unnoticed, and we are forever grateful for the invaluable role you played in Michael's journey.

With deepest gratitude,
McAninch Family

Julio Diaz

They are super nice, kind, caring they are truly awesome, they made me feel I was in great hands. I felt like I was super special. Thank you to the nurses, doctors and assistants awesome team of best humans. Gracias

tyler church

DO NOT GO HERE FOR ANY CIRCUMSTANCE

Wish I could give it less than 1 star. My dad showed up on Saturday night with a standard UTI, a lot of pain, just went in to get confirmation and antibiotics. The Dr told him to stay the night just for observation and leave in the morning, we said ok. They told us the doctor would be in to prescribe him some antibiotics by 7/8am, then by 8am they said he’d be in by 3/4pm.. we waited, then they said they’ll be in by 6 at the latest. 7pm rolls around and still no doctor to be found. Nurse had no clue where he was and couldn’t have been more helpless and useless. In summary, came in for a uti, asked to stay the night for observation and leave in the morning, 27 hours later doctor never showed up. Nurse wouldn’t come when asked for or called and had no answer to any questions. Handful of people screaming for help in their rooms but the nurses couldn’t care less. I hope people see this before going here, literally go anywhere else in the city, there’s so many options… don’t chose this one

Juliet Allahverdi

I am from the Department for Developmental Disabilities and was conducting my annual report for my own consumer in room 577. During my visit, I noticed on going loud beeping from the device I posted the picture from the patient was next to mine, which was alerting blood pressure and oxygen level , I alerted the nursing team and asked them to check the patient's pulse, but despite multiple requests, they simply turned off the device to shut the noise.

For my own patient, I was asked to sign a consent form to request medical records. Despite identifying myself and my company, the nursing team seemed unaware of my patient's condition and the medical records hesitated to provide the records. After multiple proof of identity , They even suggested me to ask a non-responsive patient to sign the consent form themselves. This lack of awareness and responsiveness from the hospital staff is highly concerning.

Sam Taylor

Hospital staff took my husband’s leg brace from his post surgery room and lost his personal property and somehow not a soul knows who took it or where it is. It’s been missing for a week.

And One of the hospital staff restrained my husbands only working wrist on the 3rd or 4th night so close and so tight to the bed one night with his dead body weight pinned on it. That sent my fresh from a stroke husband into a panic attack and wouldn’t give him any slack for any comfort. When his daughter and I simply asked for 2 inches or less in slack on the restraint to relieve his wrist from the painful position it was in, she was loud and disrespectful and talked to us like children when all we were doing was trying to find a way to meet in the middle. We never used a sour tone but she sure did. It didn’t mean he wasn’t cognizant part of the time and that behavior was uncalled for.. The man is possibly paralyzed on his whole right side and he is 65. If your loved one goes to the hospital and cannot physically or verbally defend themselves. I suggest you make sure some nurses don’t mess up and disrespect your special somebody. And never bring any personal belongings at the hospital in the room.